If you’re subscribing for the first time, it might be a bit confusing. Here is what you should be seeing:
- Go to the Membership page to read more about subscriptions.
- Click on one of the buttons to load the subscription form.
- Fill out the form, selecting your payment method. There are some questions and answers on that page that might also help.
- Submit the form.
- Check the email account you used for your receipt.
- Log in using either your username or email address and the password you set up.
You’ll need to make sure you can get email from support@traildamage.com and it doesn’t get caught in your spam filter. Sometimes email can take a few hours to get to you, but you should get your receipt emailed to you immediately after signing up.
If you have logged in before but you’re having troubles logging in now, you may want to reset your password. To do that, click Log In and then use the Lost your password button to reset it. Then you can use that new password to log in (be sure to write it down or save it before continuing).
If you’re having troubles with any of these steps, just contact us and we’ll get it figured out. Keep in mind that it may be up to two business days before we are able to respond to you.